Spinestrain

Terms of Use

Last updated: March 6, 2026

Welcome to Spinestrain. These Terms of Use ("Terms") govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Definitions

  • "We," "us," "our" refers to Spinestrain, located at Bahnhofstraße 14, 4802 Ebensee, Austria.
  • "Website" refers to the website accessible at spinestrain.world and all associated pages.
  • "Services" refers to the products, content, and services offered through our website.
  • "You," "your" refers to the individual accessing or using our website.

2. Acceptance of Terms

By accessing or using our website, you confirm that:

  • You are at least 18 years of age or have parental consent to use this website.
  • You have read, understood, and agree to be bound by these Terms.
  • You will comply with all applicable laws and regulations.

3. Use of Our Website

3.1 Permitted Use

You may use our website for lawful purposes only. You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

3.2 Prohibited Use

You agree not to:

  • Use our website in any way that violates applicable laws or regulations.
  • Use our website to transmit harmful, offensive, or illegal content.
  • Attempt to gain unauthorized access to our systems or networks.
  • Interfere with or disrupt the operation of our website.
  • Collect or harvest personal information of other users.
  • Use automated systems (bots, scrapers) to access our website without permission.
  • Reproduce, duplicate, copy, sell, or exploit any portion of our website for commercial purposes without our written consent.

4. Products and Orders

4.1 Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, or error-free. We reserve the right to correct any errors and to change or update information at any time.

4.2 Orders

By placing an order, you make an offer to purchase the products you have selected. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

4.3 Pricing

All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time of order placement.

4.4 Payment

Payment must be made at the time of order using one of our accepted payment methods. All payment information is processed securely through our payment service providers.

5. Intellectual Property

5.1 Ownership

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Spinestrain or our licensors and is protected by intellectual property laws.

5.2 Trademarks

The Spinestrain name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Spinestrain or its affiliates. You may not use these marks without our prior written permission.

5.3 User Content

If you submit content to our website (such as reviews or comments), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content in connection with our services.

6. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose.
  • Warranties that our website will be uninterrupted, error-free, or secure.
  • Warranties regarding the accuracy or reliability of any content.

Product Disclaimer: VitaBalance Complex is a dietary supplement and is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Consult a healthcare professional before starting any new supplement.

7. Limitation of Liability

To the fullest extent permitted by law, Spinestrain shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, including but not limited to:

  • Loss of profits, revenue, or data.
  • Business interruption.
  • Personal injury or property damage.

Our total liability to you for any claims arising from your use of our website shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Spinestrain and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:

  • Your use of our website or services.
  • Your violation of these Terms.
  • Your violation of any third-party rights.

9. Third-Party Links and Advertising

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of information on third-party websites. Your use of third-party websites is at your own risk.

We may display third-party advertisements on this website. The placement of ads does not constitute an endorsement of the advertiser or its products. Ad content and data processing by ad partners are governed by their respective privacy and cookie policies.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

11. Termination

We may terminate or suspend your access to our website at any time, without prior notice, for any reason, including if we believe you have violated these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Austria, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Austria.

13. Consumer Rights

If you are a consumer within the European Union (including Austria), you have certain rights under EU and Austrian consumer protection law that cannot be waived by these Terms, including the rights under the Austrian Konsumentenschutzgesetz (KSchG) and Fern- und Auswärtsgeschäfte-Gesetz (FAGG). These include:

  • The right to withdraw from a distance contract within 14 days.
  • Statutory warranty rights for defective products.
  • Protection against unfair contract terms.

Nothing in these Terms affects your statutory rights as a consumer.

14. Dispute Resolution

We encourage you to contact us first to resolve any disputes. The European Commission provides an Online Dispute Resolution (ODR) platform for consumers in the EU:

https://ec.europa.eu/consumers/odr

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and Spinestrain regarding your use of our website.

17. Contact Us

If you have any questions about these Terms, please contact us:

Email: community@spinestrain.world
Address: Bahnhofstraße 14, 4802 Ebensee, Austria